Welcome to Your Butler in Madrid, a free service of assistance for travelers in Madrid

Welcome to Your Butler in Madrid, a free service of assistance for travelers in Madrid

YOUR BUTLER IN MADRID

A site where you will be able to access a personalized and free assistance service before, during and after your trip to Madrid.

If you are not a visitor but you have a vacation rental apartment in Madrid we also offer this free service for your clients. Just contact us and, together, we will make your guests have the best possible experience.

Madrid

We are Madrileños! Madrid is our city and we want you to enjoy it, and discover it, as we do.

Madrid

We are Madrileños! Madrid is our city and we want you to enjoy it, and discover it, as we do.

Information

Personalized information service for day-to-day queries for a smooth travel experience

Information

Personalized information service for day-to-day queries for a smooth travel experience

Free

Totally free of charge. You will feel like you have a friend who knows all the secrets and daily ins and outs of the city.

Free

Totally free of charge. You will feel like you have a friend who knows all the secrets and daily ins and outs of the city.

Multilingual

We speak Spanish, English and French. Our service is oriented to national and international tourists.

Multilingual

We speak Spanish, English and French. Our service is oriented to national and international tourists.

Have you ever asked yourself how to make friends in Madrid?

Your Butler in Madrid was born with the firm purpose of being your friend in Madrid. We believe that travel should always be an unforgettable experience. For this to happen, the details are very important. And having someone who knows the city, to whom you can turn to with any questions you may have, will help you to know every detail you need to enjoy your stay in the capital.

It will be like asking a friend!

It will be like asking a friend!

We help you to solve any doubts you may have, so that you can take care of the most important thing: planning your trip. and enjoy.

We help you to solve any doubts you may have, so that you can take care of the most important thing: planning your trip. and enjoy.

And what doubts are these?

All those things that, as a local, we know because it belongs to the daily functioning of our city, and as a visitor it may be more complicated for you to find out. Whether it’s off-the-beaten-path places, how to find out about something, where to go when a problem arises, or events worth attending.

For example, how much it costs a cab to the airport from the hotel (no, it’s not always flat rate and if it is, it depends on the airport terminal), which I have supermarkets near my accommodation to buy breakfast, where to buy breakfast, where to buy breakfast, where to buy breakfast, where to buy breakfast, where to buy breakfast, where outdoor picnic in Madridfrom which street in the center of Madrid can I take pictures of the tooth fairy or which is the most appropriate metro line to go to the Prado Museum. These questions, and many others, may arise during your stay in Madrid, simple things about the daily functioning of the city, but that, in many occasions, may be difficult to find in the search engines.

We can also help you with your lost or forgotten items at the hotel. For example, would you know what to do if you lose your foreign passport in Spain? It can be very stressful to start looking for information at a time like this. We help you. And all for free.

What some of our new friends are saying…

A friend of ours knew Jaime, who is the one who set up yourbutler and as we wanted to do a free tour we asked him to recommend one. And he told us to take a tour with a specific guide. And indeed, the guide was spectacular.

Socorro, Jaén (Spain)

Admittedly, there is nothing like being able to turn to someone who has the answer to a question. We needed a supermarket that was open late near the apartment and happened to be told of one that is open 24 hours…quick and easy.

Sandra, Valencia (Spain)

Very competent service. We left some slippers at the Airbnb and they took care of getting them to us (the owner of the apartment told us there was nothing he could do). Not that it was a big deal, but it took a problem away.

Iván, Cuenca (Spain)

In our case, we asked how to rent electric bikes in Madrid, because the truth, on the internet it was a mess, and they explained us very well how to get it. So they really solved the problem for us.

Carmen, Valladolid (Spain)

HOW YOUR BUTLER IN MADRID WORKS

Quick and easy! You don’t have to register or pay a euro.

1.

Fill out the form on our website. We only ask you to tell us about your doubts and provide us with your contact information.

2.

We get to work to find the answers to your question as soon as possible.

3.

We will contact you to provide you with a fully customized and updated answer.